This revolutionary online room booking system has been equipped with a 24×7 online chat support to answer customer concerns instantly. It serves as a virtual reception to online visitors. This approach of customer service certainly adds value to system and results in increased customer satisfaction
Customers can easily manage their booking through the front-end. They need not have to send repeated emails to reception for making changes to their booking, It can be done from the website interface.
Manage inventory on OTAs through TravDirect. It has been integrated with a channel manager which connects with more than 100 leading online travel agents. It works 2 way, increase in availability on the extranet increases availability on all the OTAs and decrease in availability on any OTA automatically decrements the availability in the extranet.
Studies show that use of mobile devices for internet has evolved drastically. To meet the expectation of users, TravDirect has been made fully responsive to all screen sizes.
This section is so much robust that it lets admin create offers for special occasions , for duration of stay, for number of rooms, for specific rooms and lot more. These offers show up in the booking flow instantly
You may not have to get a new website created for your hotel in order to integrate with our booking system . TravDirect is an easy to integrate solution which will be implemented on a section of your website and will take customers to the booking flow leaving all the pages and aspects of your website untouched.
Up sell more packages with the rooms such as breakfast, late checkout, a bottle of wine and whatever you have for your guests. Create add-ons in the system and offer them with the rooms while booking. This adds some extra revenue to the booking.
This can be termed as an add-on to inventory management. This feature is very helpful when inventory of a room(s) is to be updated for a long period of time or for some specific days of the week. It can update inventory of a room for a number of months in just a few clicks.
The reporting system lets you check the daily running performance of the property. Instantly view guest details, payments made, pending payments, analyze trends, export booking reports to excel and quite a lot more.
It is very convenient for the admin to update room inventory, prices, or open/close rooms on specific dates through the interactive availability calendar . The calendar shows availability of rooms selected for a chosen period of time. It can be for a week, for a month or even for number of months.